Vacancy of a Social Counsellor

Project Title: “Community Empowerment and Social Assistance to Refugees and Asylum Seekers”
Organization: “The Tenth of April”, UNHCR implementing partner
Job Title: Social Counsellor
Duty Station: Ukraine, Odesa
Duration: 01Apr2018 – 31Dec2018
Contract Type: contract of employment

Background Information
Ukraine is a signatory to the 1951 Geneva Convention on Refugees and has relevant national legislative and procedural framework, but provides very limited material assistance to refugees and asylum seekers.

While advocating the improvements of Ukrainian asylum system, the UNHCR under its mandate provides the concerned population with legal and social support through its legal and social implementing partners.

“The Tenth of April” is a non-government organization which implements the UNHCR program of social assistance and refugees’ communities empowerment in Odesa and Odesa oblast in accordance with the UNHCR policies, priorities and operating procedures.

We are seeking a dynamic and proactive team player, with a strong interest in communication and self-development in refugee issues, to complete a nine-month contract employment as a Social Counsellor.

Duties and Responsibilities
The Social Counsellor as the team member is expected to:

  • Counsel the persons of concern (PoCs) on the rules of provision them with medicals and other kinds of support within the project framework, in accordance with the Standard Operating Procedures (SOPs).
  • Check and refer accordingly the provided medical documentation, such as receipts, prescriptions, etc.
  • Keep records on the provided services (medicine, medical reimbursements, and other food, non-food items) in timely and accurate manner.
  • Be responsible for preparing and keeping other relevant project documentation, such as order requests, correspondence, notifications, etc.
  • In collaboration with other team members conduct other activities in order to find the best durable solution for the concerned population.

Qualifications Required:

  • General understanding of the UNHCR mission and mandate.
  • Bachelor’s degree in Humanitarian, Social Sciences or other relevant field.
  • Experience in refugees’ protection field is desirable but not essential. The individuals with background in education, social work, human rights, communications, advocacy, journalism, international relations, development studies or other relevant disciplines are encouraged to apply.
  • The candidate is expected to have genuine desire to learn and adapt.
  • Advanced knowledge of oral and written English and Ukrainian.
  • Excellent computer skills (MS Office essential).

Skills Required:

  • Data Management Skills in order to keep relevant records and documents timely and accurately.
  • Strong Communication Skills in order to counsel in a comprehensive and patient manner.
  • Listening Skills in order to understand needs, demands and preferences of the project clients and stakeholders.
  • Empathy in order to express genuine concern for the clients’ needs and willingness to respond.
  • Psychological maturity to deal with vulnerable applicants.
  • Tolerant behavior in order to respect individuals of various cultures, ages, genders, races, religions, traditions.
  • Time Management Skills in order to analyse the workload, assign priorities, and maintain focus on productive endeavours.
  • Team Working in order to work together on common tasks.

Location:
The selected Social Counsellor will be based with the project team in Odesa and work under the Project Manager supervision.

Conditions:
The contract is expected to begin at the earliest convenience and be available for 9 months. The role is full time within 9am to 6pm, Monday to Friday.

How to apply:
Interested applicants should submit their letter of motivation and CV in English to 10april_vacancies@ukr.net indicating “Social Counsellor” in the subject of the email.

The deadline for applications is 14 April 2018.

Contacts: +38 048 766 00 04; +38 093 662 85 24

“The Tenth of April” seeks to sustain its workforce diversity. Applications are encouraged from all qualified candidates without distinction on grounds of race, national origin, age, religion, disability, sexual orientation and gender identity.

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